CEO Tools Blog
Re-Mix Your Customer Re-Order Retention Rate!
What if you tracked your existing customer re-orders (or re-bookings, or additional sales), and then strategized a methodology to improve the re-order rate? You can! Start with Trailing 52-Week Charts (T52W) from www.ceotools.com under New Tools Catalog and measure how you're doing now. Then work on a social marketing approach that keeps them coming back. You'll be glad you tried this!
Very best re-mixing wishes, Kraig
PS - You can start with a multi-week-moving-average (MWMA) chart if you don't have historical data on Customer re-orders!