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CEO Tools Blog

Re-Mix Your Customer Re-Order Retention Rate!

What if you tracked your existing customer re-orders (or re-bookings, or additional sales), and then strategized a methodology to improve the re-order rate?  You can!  Start with Trailing 52-Week Charts (T52W) from under New Tools Catalog and measure how you're doing now.  Then work on a social marketing approach that keeps them coming back.  You'll be glad you tried this!

Very best re-mixing wishes, Kraig

PS - You can start with a multi-week-moving-average (MWMA) chart if you don't have historical data on Customer re-orders!